Frequently asked questions
Understand the Canada eTA requirements from end to end. These curated answers explain eligibility, the application process and what happens once you submit your details.
General information
Core facts about what the Canada eTA is and how it fits into your travel plans.
During the application
Guidance on preparing documents, completing the form and paying the eTA fee.
After you apply
What to expect once your eTA is submitted and how to travel with confidence.
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e-visa.ca operates as an independent, professional visa support agency helping travellers secure a Canada Electronic Travel Authorisation (eTA). We are not affiliated with the Canadian government, do not employ solicitors, and do not provide legal advice. You can submit an eTA application yourself for CAD $7 per traveller at the official Canadian government website, but our service includes round-the-clock assistance, pre-submission document checks, and personalised guidance. Our fees cover the government charge, applicable taxes, and a service fee for our expert review and submission. If an application we have reviewed is refused—and there has been no earlier Canada eTA refusal for the traveller—we refund the full amount of your purchase.